Me: “Hi, I’d like to cancel my reservation. Booking #55555.”
Hertz phone lady: “We have no record of that reservation, sir.”
Me: [pause]
Me: “Ok, thanks.”
Me: “Hi, I’d like to cancel my reservation. Booking #55555.”
Hertz phone lady: “We have no record of that reservation, sir.”
Me: [pause]
Me: “Ok, thanks.”
Comments
Amit - December 31, 2007 7:44 AM
Customer satisfaction and service is very important feature in today's competitive era, if you are unable to satisfy a customer then you are going to loose your future customers too.
rambhai - January 11, 2008 11:33 AM
thats quite humourous . but a best example of customer service. haha. the girl knew wat you already wanted haha